Customer Reviews

Saved me a considerable amount of money

I was contacted by OnlineAuto via Auto Expert. the staff is very professional and knowledgeable person and makes you feel at ease. The contacted me in the morning and had located the new vehicle I specified by the afternoon with a dealership close to where I live. He answered all my queries, I then felt comfortable continuing with the purchase. The team saved me a considerable amount of money compared to negotiating through a dealer myself. I would recommend OnlineAuto to anyone who needs a new car.

Helped to make buying a new car easier

I found using Online Auto helped to make buying a new car easier. I received lots of guidance from the team about choosing a car and the process involved. Staff also helped with tips for selling my current car. Very much appreciated!

Very prompt, professional and courteous

OnlineAuto.com.au have assisted me with four new vehicle purchases. Each time they have been very prompt, professional and courteous in sorting out a new car. I will be returning to them in future when we need our next vehicle and would highly recommend them to anyone looking to take the hassle out of purchasing a new car and getting a good deal 

The process is simple and easy

The process is simple and easy. The team was very knowledgeable and informative throughout the process. The outcome was positive and they negotiated a good price. Using this process was worthwhile.

Efficient and knowledgeable

We recently had dealings with a staff from onlineauto.com.au for the purchase of a new car. We found him to be very efficient and knowledgeable. Very courteous and prompt in getting back to us when needed. He did a lot of work to secure the best possible price for us. We switched models, had we not then his effort and money saving deal we would have accepted it. I would recommend this company to anyone who needs a new vehicle.

Always kept us informed

We had an excellent experience when dealing with Online Auto. the team definitely saved us thousands off the price of a Mazda CX60, much more than we could have negotiated ourselves including the price of the car we wanted to trade in. the team always kept us informed during the process and was very quick to get back to us if we had a question.

Seamless and comfortable

Our new car experience was made so seamless and comfortable because of the team. The team found us the exact vehicle for the right price in record time We cannot speak highly enough of his efforts to make this transaction happen.

Saved money

I have used online auto before and it was time to upgrade, I researched the cars I wanted and made contact, the staff made contact and we started the process, then within a few days I changed my mind, did my due diligence and sort a different car. That was not an issue with staff and I am soon to have delivered a new car and saved money as well. Thanks again.

I cannot recommend them highly enough

This is my second purchase through a broker and this latest experience with OnlineAuto was as seamless as the first. Why would you even entertain dealing with car dealers when this option is available to you- a no-brainer. After a serious accident and needing to acquire a replacement vehicle fast, Jay was there to provide fast, super efficient guidance over the phone whilst we were traveling home in a loan vehicle, with a substantial discount to-boot. I cannot recommend them highly enough.

Very straight forward and transparent

They got us a price for a Hyundai Venue, that even the dealer I was talking to couldn't match. The team made the whole process from start to finish easy, very straight forward and transparent, he answered all my queries. I would recommend using them.

Smooth process

Just purchased a new Kia Carnival through onlineauto. Smooth process. This is the second vehicle I have purchased through onlineauto. So happy with the service and pleased to recommend them as your first stop to buy a new car

Would highly recommend

Couldn't have asked for better customer service from the team, what a top bloke, very friendly and helpful, saved me plenty of dollars and would highly recommend, wish I got the same service everywhere.

Outstanding experience

We have just used OnlineAuto and had an outstanding experience, thanks to the team and James their service was way above average and I recommend OnlineAuto to anyone looking for a car. Not only did they save me thousands on the new car purchase price but also achieved a high price for our old car then I would have got on a trade in.

Service has been exceptional

I’ve used OnlineAuto twice now, and both times the service has been exceptional. Glynn was my consultant, and he made the whole process incredibly easy and stress-free. He was professional, responsive, and genuinely helpful, ensuring everything ran smoothly from start to finish.

Highly recommend

Highly recommend the team. Under promised and over delivered. Quote was received within 2 days and car ordered promptly.

I'd happily recommend this service to anyone

Very happy with our decision to work with the staff from OnlineAuto, via an enquiry through autoexpert.com.au, in relation to the purchase of our new vehicle. The team was terrific at keeping in touch with us and negotiated a great discount on a newly released GWM H6 HEV (the dealer hadn't even taken any deliveries at that point!). I'd happily recommend this service to anyone wanting to skip the hassle of dealing with car sales staff!

We had a very good experience!

It's 18 years since we last bought a car and we've just purchased a new Hyundai Kona through Online Auto. Doing it this way was a new experience for us and as an older couple we were a little nervous about it. However, we had a very good experience! Craig was very friendly and helpful and always easy to contact each step of the way. We were very happy with the price that Online Auto were able to obtain for us and would certainly recommend using this company. Thank you, Craig and the team.

A big thank you!

Way, way, way beyond any expectations is the savings Craig was able to provide. In my case he near doubled the reduction from RRP dealers were offering and even included delivery of my purchase to my front door. My humble advice to anyone thinking of buying a car, is just give the friendly team at Online Auto a call, you have so much to gain and so much dealership stress you can avoid, just do it! To Craig and the team, a big thank you!